Fulfillment Pick-n-Pack Programs Freight/Logistics 24/7 Product Releasing Product Assembly

Real Time Inventory Control Contract and Commercial Warehousing Same Day Delivery Container Loading/Unloading Intermodal Services

Outsourcing is an opportunity for organizations to substantially improve their business by deriving maximum value from the market. American Warehouse, Inc. offers its clients the opportunity to outsource some or all of their supply and commercial contracting activities. Many companies outsource their payroll, cleaning services or IT departments just to name a few. Companies also outsource their legal department in the form of hiring a lawyer. The reason to outsource is simple, companies would rather spend their time doing what they do best, selling their product.

Warehousing & Distribution
 Our brand new facility located in Hudson, NH allows you to store your precious commodities in a clean, dry, organized, and secure location. Outsourcing your warehousing allows you to switch fixed cost into variable costs and you only pay for what you use. Owning your own warehouse, staffing it, and administrating it can cost hundreds of thousands of dollars and requires a substantial amount of startup cost and risk. Since these costs do not diminish if all of the space is not fully occupied, the convenience of utilizing American Warehouse, Inc becomes the most cost effective decision you can make. American Warehouse, Inc keeps an accurate inventory of your product that can be at your disposal in minutes along with the same quality, commitment and loyalty you would want for a fraction of the price.

Fulfillment
 Fulfillment by definition means "the state or quality of being fulfilled." American Warehouse, Inc. defines the term fulfillment as "the job by which we completely satisfy all your business needs”. We are committed to providing quality service when pulling, packing, labeling, assembling or kitting your orders and will ensure your products presentation is neat and clean for your customers. We can guarantee this based on our competitive prices and hard work ethic.

• Fulfillment
• Pick-n-Pack Programs
• Freight/Logistics
• 24/7 Product Releasing
• Product Assembly                  
• RMA and returns management
• Packing and sorting
• Real Time Inventory Control
• Contract and Commercial Warehousing
• Same Day Delivery
• Container Loading/Unloading
• Intermodal Services
• Inventory management
• Basic Services
  

 American Warehouse, Inc. understands the importance of shipping your product in a timely manner with quality service that is cost effective. This is why we have partnered with a large freight forwarder and trucking company. With this partnership we have access to overseas, intermodal, and coast to coast transit services. We also have our own fleet of trucks that service the local areas, including southern New Hampshire, Rhode Island, Connecticut and most of Massachusetts with daily trips to Boston. These methods used for distribution can save your company hundreds of dollars as it already has for our current customer base. We guarantee our impeccable services and stand by this promise. 

• Supply Chain Management
• Total Transportation Carrier Contracts
• Freight Optimization & Consolidation
• In-house LTL service for NE area
• Lower Transportation Costs
• Same Day Delivery Monitoring from Pickup through Delivery
• Intermodal Service
• Customizing to meet changing needs
• Reverse Logistics Import/Export
• Dock to Dock Shipping/Receiving Solutions
• 99.978% On-time Delivery Record

Warehousing Services

 We are a 3rd party logistics provider and commercial distributor. Whether you need your product to be stock pilled, racked, stackable, or in bins American Warehouse, Inc. offers a cost effective, safe, clean and secure place for you to store all your valuable commodities as they await distribution. 

• Online Inventory Access
• Cross Docking
• Import/Export Services
• Assembly and Distribution
• Container Unloading and Palletizing
• Special Carton Labeling and Marketing
• Bar Code Labeling/ Inventory
• Full 24/7 Surveillance System
• Temperature/Humidity Controlled
• 3rd Party Commercial and Contract Warehousing
• Pick-n-Pack Programs
• Damage Repackaging/Cleaning
• Consolidation

BEAM
In addition to all the distribution services American Warehouse, Inc offers, we provide the opportunity to relieve your company of many of the day to day operations. We call this concept BEAM which stands for Back End Account Management. This process reflects all other areas of your operation including but not limited to staff and office space, hardware, software, accounts receivables and the training needed to best serve the customer before and after the product has left the building.

 There are several areas of an operation that would need to be addressed in order to fully benefit from the BEAM concept. We feel that these areas include hardware, software, staff and office space, and training. The most fundamental is staff which is outlined in our four tier staffing system.

 In conjunction with our outstanding distribution we offer the highest level of customer service and serve your customers as if they were our own. At American Warehouse, Inc we are proud of this concept and have utilized it with some of our current customers. We have provided you with a case study from one of our customers which will depict the challenges that were overcome by both parties by the implementation of the BEAM concept.

FOUR TIER STAFFING SYSTEM

 American Warehouse, Inc feels strongly about being involved in the process of hiring the staff for the distribution of your product. We currently utilize a staffing system that hires four employees including a Chief Executive, Major Account Executive, Assistant Major Account Executive and Administrative Office Staff Assistant per account. We feel that the top two layers are necessary however based on your operation other the other positions are negotiable. Each position is briefly described below. 

· Chief Executive

Serves as the main liaison between the warehouse and office operation to keep the overall flow of the operation in tune.

· Major Account Executive

Reports directly to the Chief Executive and is responsible for the office management of day to day flow of the office, training of all staff on new procedures and works closely with the warehouse staff to ensure speed and accuracy of all processes.

· Assistant Account Executive

Reports directly to the Major Account Executive and is responsible for addressing resolution of customer needs including but not limited to orders, payments and returns.

· Administrative Office Staff Assistant

Reports directly to the Major Account Executive and is responsible for addressing customer needs via several mediums including but not limited to phone, email and fax.

GLOSSARY OF TERMS Glossary of Warehouse Terms and American Warehouse, Inc. Services